The Lewisville Police Department Online Police Report Kiosk is located at 1187 W. Main St. The Kiosk is located in the Lewisville Detention Facility lobby. Using this online Citizen Police Report System allows you to submit a report immediately. Please confirm the following to find out if online citizen police report filing is right for you:

• Is this an Emergency? (in-progress crime, injured person, immediate threat to your safety)
• Did this incident occur outside of the Lewisville city limits or Castle Hills?
• Are you reporting a vehicle accident or hit and run?

If you answered "Yes" to any of the above questions, this is not a report that can be filed online with the Lewisville Police Department.

If you answered "No" to the above questions, you are ready to file your report online. If you are unsure if you should file your report online, please look at our Online Police report Frequently asked Questions.

Using the Lewisville Police Department Police Online Citizen Reporting System you can report the incidents such as: Child Custody Violation, Criminal Mischief, Lost Property, Harassment, Identity Theft, Traffic Complaint, Theft, Vacation Watch and Vehicle Burglary

The Police Department does permit tours of the police facility by appointment only. It is a great outing for local civic and community groups. Interested groups (Third grade students and older, please.) will be able to view the Communications Center, the Briefing Room, and a Police car. For more information, contact Sergeant Steve Dickens at 972.219.5009, or by email at sdickens@cityoflewisville.com.

The Lewisville Police Department provides a graffiti reporting hotline, 972.219.5010. Those calling the graffiti, or "tagging", hotline will be directed to a voicemail box instructing the caller to press “0” if the crime is in progress, or to leave a message with details of the site that has been tagged. In-progress reports will be transferred directly into dispatch. Those leaving details of a graffiti location will be asked to leave a name and telephone number in case the LPD needs to contact them for additional information, but it is not required in order to leave a location.

Reports can also be made through our online system.

The Lewisville Police Department is working to reestablish an automatic link to the LexisNexis Community Crime Map to provide up to date crime mapping and data as a free service to citizens. Information can be selected for the entire city or a specific neighborhood for the previous 6 months, in 30 day increments. The map also allows you to set up a free personalized account and receive crime monitoring updates for your designated area.  

If you need more information than is provided by this site, or have time sensitive requests prior to us reestablishing the link, requests may be submitted in writing (dropped off in person, mailed, or emailed) to the records division, pdopenrecords@cityoflewisville.com. Please include a specific address to be analyzed and valid contact information in your request.  Allow up to 10 working days for a response.  Only statistical information (counts) will be provided, specific crime details or report information must be requested through a Public Information Request.

Copies of police and accident reports are available Monday through Thursday 7:30 a.m. to 5:30 p.m. and Friday 7:30 a.m. to 11:30 a.m. at the Police Department Records window. The Police Department is located at 1955 Lakeway Dr. Suite 230. 

• The fee for non-certified motor vehicle crash reports retrieved from the police department Records Section is $6.
• A certified copy of a crash report (from Records Division only) is $8. The Record Division accepts cash or check only. Crash reports completed before and after August 3, 2009, will still be available at Lewisville Police Department, 1955 Lakeway Dr. Suite 230., Monday through Thursday 7:30 a.m. to 5:30 p.m. and Friday 7:30 a.m. to 11:30 a.m.

A Request for Accident Report must be submitted with payment.

Police crime reports are considered an ‘Open Record’ and portions are available to anyone upon request free of charge provided the report does not exceed 30 pages. 

NOTE: Investigative information as part of a continuing investigation is not part of the open record and is not available. See the Public Information Request page for more information.

For emergencies, traffic accidents, and crimes in progress, call 911.

For suspicious activity, report only calls for insurance, or other non-emergency requests for service, call 972.219.3640.

To provide information regarding a crime, visit our Submit a Crime Tip page for more information.  

For traffic-related issues such as chronic speeding complaints and red light running, call the Traffic division at 972.219.3606.

You can also make certain types of reports online.

Tickets issued by Lewisville Police Officers can be paid at the Lewisville Municipal Court, 1197 W. Main Street (the building due west of the police department). Tickets may not be paid at the Lewisville Police Department Records Section.

• Any Tom Thumb or Sack and Save grocery store in Denton County
• Any Tax Office location (Denton at 300 E. McKinney St and Lewisville at 400 N. Valley Parkway