The City of Lewisville offers dogs, cats and other animals for adoption on a first come first served basis. Animals adopted from the Gene Carey Animal Shelter and Adoption Center are required to be spayed or neutered. To adopt an animal from the Gene Carey Animal Shelter and Adoption Center:

• You must be at least 18 years of age. You will need to present a valid ID such as a drivers license, Texas ID card, or military ID card at the time of the adoption
• You must pay all applicable adoption fees at the time of the adoption.

Visit Adoptable Pets page to see all of the animals available for adoption.

An on-call animal service officer is available to respond to animal related emergencies during the hours that officers are not on duty. Animal related emergencies are incidents or situations in which public health or safety is in imminent danger. These include an animal bite to a person, an aggressive animal running loose, a seriously injured or sick stray animal, an animal displaying symptoms of rabies, and loose livestock.

To report an after hours animal related emergency, call the Lewisville Police Department non-emergency number at 972.219.3640. They will notify the on-call Animal Services Officer.

After Animal Services receives an animal bite report, an Animal Services Officer will contact both the victim of the bite (or parent if the victim is a minor) and the owner of the animal involved to determine the circumstances of the bite and arrange proper quarantine.

According to Texas state law and City ordinance, any dog, cat, or ferret causing a bite or scratch that breaks the skin, must be placed into quarantine for 10 days (240 hours) from the date/time of the bite, where it is to be monitored to determine if it could have transmitted rabies at the time the bite incident occurred. If the dog, cat, or ferret was currently vaccinated against rabies at the time of the bite incident, as indicated by a valid rabies certificate issued by a licensed veterinarian, and it was not stray at the time of the incident, quarantine at the owner’s home may be considered. Dogs living in apartments may not be approved for home quarantine, however. Otherwise, the dog, cat, or ferret will need to be placed into quarantine at the City animal shelter or a local veterinary clinic, or humanely euthanized and processed for rabies testing. Home Quarantines have specific requirements and must be approved by an Animal Services Supervisor.

Animals other than dogs, cats, or ferrets involved in a bite incident are subject to a 30 day or more quarantine period, depending on certain requirements, or must be euthanized and processed for rabies testing.

For deceased animal pick up from your property or from a City of Lewisville maintained roadway or grounds, call Lewisville Animal Services at 972.219.3478 during regular business hours. After normal business hours a service request can be submitted using the OurLewisvilleTX app, which is available on desktop, Google Play, and Apple.

Deceased animal pick up is limited to small species of animals such as dogs, cats, squirrels, birds etc.  Lewisville Animal Services is not equipped to pick up and dispose of large animals such as cattle or horses.

Yes. All animals (except small pets such as birds or hamsters) are scanned to detect microchip identification which may have been implanted. A microchip is a tiny computer chip which has a unique identification number programmed into it and is encapsulated within a biocompatible material. It is about the size of a grain of rice and can be injected under the skin of your pet by a veterinarian or at the shelter for a nominal fee. For more information about microchip identification, please contact the shelter. All identifying information associated with a detected microchip is thoroughly investigated and all those associated with said information are contacted.

If your pet is picked up by an animal services officer, it will be taken to the Gene Carey Animal Shelter and Adoption Center located at 995 E. Valley Ridge. To reclaim an animal from the shelter:

• Please call the animal shelter at 972.219.3478 to confirm the hours it will be open.
• You must be at least 18 years of age.
• You must present a valid ID which verifies your identity and date of birth.
  • To expedite the process, you may email a photo of your ID and the pet's current rabies vaccination certificate to lewisvillepets@gmail.com
• You must pay the applicable redemption fees and charges prescribed by City ordinance. Fees and charges range from $10 on up, depending on the rabies vaccination status of the animal, city registration, status of the animal, how many times the animal has been impounded, and how long the animal is housed at the animal shelter.

The stray and protective custody hold for all animals is 5 calendar days. If no contact is made with the shelter team to secure different arrangements, animals become property of the City of Lewisville. Animals will be evaluated for adoption, and may be transferred to a placement partner organization, made available for adoption, or humanely euthanized.

• Fill out a lost pet report. Lost reports are sent to shelter staff which will then be reviewed and uploaded to the Lost and Found Pets page. Reports are held in our database for 30 days. After 30 days, you may fill out another report if your pet is still missing. If you find your pet, please let us know so we can cancel the report.
• Check this page daily to see if your pet was brought to the shelter or was reported found.
• Visit our shelter as often as possible to look for your pet during our normal business hours. Your pet might have been taken to a neighboring city shelter, so be sure to check other nearby shelters too.
• Search your neighborhood and leave information, a description of your pet with a picture, and your contact information with as many people and businesses as possible. You can also use social media, such as Facebook or Nextdoor, to your advantage.
• If you find your lost pet, be sure to get it microchipped by bringing it to the shelter or a nearby veterinarian so that if it is ever lost again, it can easily be returned to you.
• Always include a current, clear, full body photograph of your pet when submitting a lost report. You may submit additional photographs of unique markings, etc to lewisvillepets@gmail.com.

• Fill out a lost pet report. Lost reports are sent to shelter staff which will then be reviewed and uploaded to the Lost and Found Pets page. Reports are held in our database for 30 days. After 30 days, you may fill out another report if your pet is still missing. If you find your pet, please let us know so we can cancel the report.
• Check this page daily to see if your pet was brought to the shelter or was reported found.
• Visit our shelter as often as possible to look for your pet during our normal business hours. Your pet might have been taken to a neighboring city shelter, so be sure to check other nearby shelters too.
• Search your neighborhood and leave information, a description of your pet with a picture, and your contact information with as many people and businesses as possible. You can also use social media, such as Facebook or Nextdoor, to your advantage.
• If you find your lost pet, be sure to get it microchipped by bringing it to the shelter or a nearby veterinarian so that if it is ever lost again, it can easily be returned to you.

• If you can approach the pet safely, check for an ID tag, contact the owner, and help reunite the pet with its family. If the pet is not wearing an ID tag, take the animal to a veterinary clinic or bring them to Lewisville Animal Services to check for a microchip.
• If you are unable to approach or transport the animal safely, call us at 972.219.3478 and provide us with a detailed description of the animal and the location.
• If you are able to house the pet until an owner can be reached, submit a found animal report. Found reports are sent to shelter staff which will then be reviewed and uploaded to the Lost and Found Pets page. Reports are held in our database for 30 days. After 30 days, you may fill out another report if an owner has not been found. If you find the owner, please let us know so we can cancel the report.
• Post fliers and notices in your area and use social media, such as Facebook and Nextdoor, to your advantage.

To submit a lost/found report, access the online form for either reporting your missing pet, or reporting that you've found a pet. Please be prepared to upload a picture of the pet.

Animals that have been reported lost by their owners are listed in the lost animal sections depending on their species by using the green buttons above. Stray animals that are currently at the shelter or animals that have been reported found are listed under the found animal section depending on their species. For each animal record it will say "Animal in Custody" meaning the animal is at the shelter, otherwise it will say the animal was found in a city meaning that the finder is holding onto it and therefore is not at the shelter.

• A copy of your pet’s current rabies vaccination paperwork (with the vet’s letterhead) from the vet showing the date of vaccination
• Rabies tag number
• Pets description, breed, and if your pet is spayed or neutered

To learn more visit the Pet Registration web page.

Registrations are processed online at petdata.com.

These birds are protected under the Migratory Bird Treaty Act of 1918, a U.S. federal law that protects more than 800 species of birds during their migration between the United States and Canada. As a result, the City of Lewisville is unable to address any complaints while the birds are nesting. Residents can address the situation proactively by following these guidelines:

Pre- and Post-Nesting Season - (Typically November - February)

• Remove any old, abandoned nests.
• Trim your trees. Remove deadwood, and thin tree canopy to allow sunlight between limbs and other trees.
• Use a combination of scaring devices before migratory birds lay eggs.
• As soon as you see birds on or near your property, begin using scare tactics.
• Use noisemakers, water spray or shine lights at night.
• Hang "scare eye" balloons or other moving objects in trees.
• Use long poles, tennis balls or water hoses to disturb early nesting material.
• Do not harm birds or eggs. These birds are protected by international treaty.
• Once birds begin sitting on nests, eggs are probably present. You cannot kill, harass, move or disturb the birds when they are actively nesting.

During Nesting Season – (Typically March - October)

• Do not kill, harass, relocate, move or attempt to scare away the birds by any means during nesting season.

There are coyotes, bobcats, and foxes, as well as many other small animal species, all throughout Lewisville. Their presence indicates that we, as a community, have a healthy environment, which includes a good balance of predator and prey. The predators (coyotes, bobcats, and foxes) help control the rabbit and rodent populations, as well as that of other small mammals.

We recommend that residents NEVER feed wildlife and should never try to approach them. If you see wildlife, it is best to make it a negative experience by making loud noises or using other hazing techniques, keep your dogs, especially small dogs, on a six foot leash, and keep your pet cats indoors. Coyotes, bobcats, and foxes naturally avoid people. If you see wildlife that appears to be sick or injured, please contact Animal Services.

If you would like to contact local, licensed wildlife rehabbers for injured or orphaned wildlife, you may visit ahnow.org. This is a comprehensive list of licensed wildlife rehabbers in the area. You may visit dfwwildlife.org for more information on coexisting with our wild neighbors. Please contact the Lewisville Animal Shelter at 972.219.3478 or email lewisvillepets@gmail.com with additional questions.